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Hello, my name is ***** ***** I look forward to helping you! Can you upload a picture?
I haven't received any pictures
Pictures came, However I'm at dinner with my family. I can definitely help you later
Do you still need help?
These require a special moen tool to remove the recessed nut holding the stem in place
Click HERE to see tool
The red piece is just a stem extension so the handle will work
Spray it with CLR and let it soak. Counter clockwise to loosen.