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WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 1125
Experience:  Journeyman Plumber/Estimator
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I have a new American Water Heater Co Power Flex Model, #

Customer Question

I have a new American Water Heater Co Power Flex Model, # ***** NVS 200. Painting was happening yesterday & the flammable vapor fumes sensor was tripped & shut off unit. It has been overnight and still will not come on, I have turned off over night and turned on this morning and still doing 7 lights on sensor lights. Doesn't seem to be able to disconnect. Can it?
JA: Sometimes plumbing issues that that you think will be really complicated end up being easy to fix. The Plumber I'm going to connect you with knows all the tricks and shortcuts. Do you plan on doing the work yourself?
Customer: Yes hopefully since it is a holiday weekend
JA: Anything else we should know to help you best?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Plumber about your situation and then connect you two.
Submitted: 1 year ago.
Category: Plumbing
Expert:  WCohn replied 1 year ago.

Hello, my name is***** look forward to helping you.

Customer: replied 1 year ago.
Great did you receive original question
Expert:  WCohn replied 1 year ago.

Yes, please give me a few minutes. I'm driving.

Customer: replied 1 year ago.
Expert:  WCohn replied 1 year ago.
Sorry about that. Now I can help. Can you upload a picture of the gas valve? Does it say intellivent on it?
Expert:  WCohn replied 1 year ago.
Or can you describe which lights or on?