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Hello, my name is ***** ***** I look forward to helping you.
where does water continue to run from?
Okay so its not the Bidet part that is running?
How old is the unit?
First thing, parts are only available through Toto and it comes with a 1 year warranty. I suggest you call them first and make a claim. They are very good at taking care of the issue if you are still under warranty. Secondly can you send a picture of the source of the running water?