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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
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The flame wont stay on. I reset the switch. it then tries to

Customer Question

The flame wont stay on. I reset the switch . it then tries to lite 3 times. if it doesn't stay lit I switch the on/off again it tries another three times. only once did i have to do that three times. usually it stay lit the second set on three
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: three weeks
JA: Do you plan on doing the work yourself?
Customer: No but not really in a position to have some one come out if its an easy fix i can and will
JA: Anything else we should know to help you best?
Customer: no but the unit is only about 5 years old
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: what should i do to the thermostat. Filters ???? where are they
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Plumber about your situation and then connect you two.
Submitted: 1 year ago.
Category: Plumbing
Expert:  WCohn replied 1 year ago.

Hello, my name is ***** ***** I look forward to helping you. can I get a model number?