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Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 21387
Experience:  Licensed Master plumber with 40+ yrs. experience.
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I have an insinkerator which is fairly new. water wont go

Customer Question

i have an insinkerator which is fairly new. water wont go down. however, i disconnected all the pipes, no clogs, and the water flows freely out without the drains connected. what could cause the backup when everything is connected?
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.Sounds like you have a stoppage further down the line. Do you have a 1 or 2 compartment sink? if you have 2 does the other compartment connect to the drain independently of the ISE?
Customer: replied 1 year ago.
Single sink and dishwasher only
Expert:  Rick replied 1 year ago.
Ok then you need to snake the drain. The best tool for the job is a power snake. You can usually rent one at any tool rental outlet.
Customer: replied 1 year ago.
So u believe the stain out is the issue correct
Expert:  Rick replied 1 year ago.
I don't understand your question. You're describing a sink drain line stoppage. The clog doesn't always happen right under the sink.
Customer: replied 1 year ago.
Ok I will try the snake
Expert:  Rick replied 1 year ago.
Good luck!
Customer: replied 1 year ago.
Ok
Expert:  Rick replied 1 year ago.
If you don't have any more questions I'd appreciate a favorable rating