How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 21528
Experience:  Licensed Master plumber with 40+ yrs. experience.
Type Your Plumbing Question Here...
Rick is online now
A new question is answered every 9 seconds

My toilet makes a dripping sound. I have replaced ALL the

Customer Question

My toilet makes a dripping sound. I have replaced ALL the tank workings and the seal under the tank and it still does it. It does not make the sound all the time. For a few days, I tried shutting off the water and emptying the tank and it did not make the sound at all. The toilet also flushes the bowl water twice.
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

What brand toilet is this? Does the fill valve come on by itself periodically?

Customer: replied 1 year ago.
It is a Water Works brand, probably actually made by someone else :)
No, the fill valve does not come on by itself.
Expert:  Rick replied 1 year ago.

Ok, I'm not familiar with that brand. It's not a common one. If the fill valve doesn't come on by itself then you're not losing water out of the tank when it's standing idle. So I don't know where this noise you're hearing could be coming from except maybe a defect in the toilet. I'm assuming the refill tube attached to the fill valve shuts off once the tank is full. What do you mean by it flushed the bowl twice?

Customer: replied 1 year ago.
As you may know, a lot of Water Works items are made by Porcher (I think spelled correctly) if that helps.
When you flush it, the bowl empties, then very quickly fills again, then empties again.
Expert:  Rick replied 1 year ago.

Ok, it's possible you could have a very slow leak out of the tank that doesn't drop the water level enough for the fill valve to turn on before the next flush. Did the chain on the flapper have a little foam float on it?

Expert:  Rick replied 1 year ago.

Now that you mention it I do remember Porcher making porcelain for Waterworks. But they stopped selling fixtures a while ago. As far as I know they only sell faucets and bath fittings now.

Expert:  Rick replied 1 year ago.

And American Standard (who bought out Porcher a while back) just killed the brand in favor of their new luxury brand.

The only time a toilet flushes more than once is when too much water leaves the tank during a flush. This can happen when a standard flapper is used in place of one with the small foam float or if the water level in the tank is too high.

Customer: replied 1 year ago.
I will do some more testing of it and get back with you tomorrow. Sounds like a difficult case.
Expert:  Rick replied 1 year ago.

Could be. Porcher's porcelain was made in South America; it had a fancy name but not great quality.

Related Plumbing Questions