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Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 21546
Experience:  Licensed Master plumber with 40+ yrs. experience.
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We think our roofer never reconnected our hot water heater

Customer Question

We think our roofer never reconnected our hot water heater vent on the roof. My husband found the vent sitting sideways on top of water heater walls and everything in room is wet said heater is gas operated on off switch says on off with pilot in between which way should i turn it off its been 2 weeks since they left we just noticed it today when there was no hot waterwhat should we do so no damage to heater or house
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

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Turn the dial on the water heater back to pilot and call a plumber. The plumber will see to it that the water heater is properly vented. Then send the plumber's bill to your roofer. The roofer should pay for this. There is no excuse for leaving the water heater vent in that condition.