How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

I have an Insinkerator Evolution excel. I had it installed

Customer Question

I have an Insinkerator Evolution excel. I had it installed by a plumber. The discharge tube keeps coming off of the anti vibration tail pipe mount and even when I put it back it leaks. It also leaks from the j bend tube. Is there some sort of kit I can purchase to fix this?
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

There is no ISE approved option other than using the spring clamp provided. You basically have 2 options. You can contact ISE and tell them about your issue (there may be a defect in the connection) or you can use a common stainless steel hose clamp, which you can tighten a lot more than the spring clamp but it will void the warranty. You can call ISE at (###) ###-#### ***** leak from the J bend is not a issue with the disposal. We can address that issue if you can tell me what you have for a connection or you can post a picture here by clicking on ADD FILES next to the SEND button