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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
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We are remodeling a house, installed a new water heater, it

Customer Question

We are remodeling a house, installed a new water heater, it operated fine, the cable company and alarm company came and ran their wiring, my pilot light will now ignite but as soon as I try to manipulate the control switch the pilot light goes out. Could this be an electrical issue? the switch itself ?, or possibly a gas issue? Can't wait for much longer
Submitted: 1 year ago.
Category: Plumbing
Expert:  Jed Noble replied 1 year ago.

Hello, my name is***** am a plumbing contractor.

This sounds related to the thermocouple or thermopile on the hot water heater. Could you send me the model number?