How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jed Noble Your Own Question
Jed Noble
Jed Noble,
Category: Plumbing
Satisfied Customers: 6
Experience:  Owner at RPH
Type Your Plumbing Question Here...
Jed Noble is online now
A new question is answered every 9 seconds

We have a dishwasher model 587.17252200 that is working but

Customer Question

We have a dishwasher model 587.17252200 that is working but after a minor leak, has stopped draining. It is a portable installed through the kitchen floor draining to the basement. We have looked at and checked for obstructions in the hoses but see none. Any idea why it is not draining?
Submitted: 1 year ago.
Category: Plumbing
Expert:  Jed Noble replied 1 year ago.

Hello, my name is***** am a plumbing contractor. Dishwashers use a pump to drain the water out of the bottom of the dishwasher. It sounds quite possible that the pump is not working.

The drain pump uses an impeller to force water through the drain hose. If the drain pump motor is not working, the dishwasher won’t drain. To determine if the drain pump is defective, check the pump motor for continuity using a multimeter. If the motor does not have continuity, or if is getting power but won’t run, replace the drain pump. Drain pumps are not repairable—if the drain pump is defective, you must replace it.

Customer: replied 1 year ago.
We called to order part and it is no longer available. Guess we will go shopping. Dishwasher is almost 12 years old!! Thanks for your response.
Expert:  Jed Noble replied 1 year ago.

Okay thanks. They have gotten a lot quitter.

Customer: replied 1 year ago.
Good to know-thanks for your help!
Expert:  Jed Noble replied 1 year ago.

Have I answered your question? If not I would be happy to help out more!

Happy Holidays