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Billy
Billy, Mechanical Contractor
Category: Plumbing
Satisfied Customers: 22515
Experience:  State Licensed Mechanical Contractor
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VK12409822 Water softener seems to be stuck on Regeneration.

Customer Question

VK12409822 Water softener seems to be stuck on Regeneration. Have pulled the plug for an hour, and reset the settings, but it still says Regen.
Submitted: 1 year ago.
Category: Plumbing
Expert:  Billy replied 1 year ago.

hello,

this will be a fault in the board controller. Do you have a revision number on the board itself?

Customer: replied 1 year ago.
Have no idea what you mean. Where or how would we have any information about a "revision number on the board" In addition to the VK number, there is a part number 01018920, and "control gold"' then operating specs and safety warning. Can't see and numbers on the outside of the display board