How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

We just had a lot of lightening with a storm, our lights

Customer Question

We just had a lot of lightening with a storm, our lights went on and off several times.
All power is good, but we have no hot water, yet everything appears to be fine with my rinnai.
But no hot water???
Can you help me?
Submitted: 2 years ago.
Category: Plumbing
Expert:  Rick replied 2 years ago.

Did you try unplugging the unit waiting a couple minutes then plug it back in? This should reset the unit. If it doesn't work then you could have damage to the electronic controls unless you have a lightening suppressor on your main electrical panel.