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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1127
Experience:  Plumbing heating & home maintenance contractor
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I'm Rhonda. I have a brand new Lasco jetted tub.

Customer Question

Hello. I'm Rhonda. I have a brand new Lasco jetted tub. Purchased 3 yrs ago, just now installed in new construction. I can not get it to come on. Is there a wiring schematic available to trouble shoot it? Checked all the obvious, breakers, plugs, outlets, etc. Everything is fine. Any suggestions? Thank you.
Submitted: 2 years ago.
Category: Plumbing
Expert:  Rick replied 2 years ago.
Lasco provides no tech support except to the contractor that buys their product and even that is weak an often ineffective. That said the Lasco jetted tubs I've seen are not that complicated. How do you turn this tub on? with a push button switch on the tub?
Customer: replied 2 years ago.
yes there is a control panel inside the tub with push button controls
Expert:  Rick replied 2 years ago.
Can you give me a picture of the panel (front and back)? a picture of the electrical connections at the pump motor might also help. You can post a picture here by clicking on the paper clip icon in the toolbar at the top of this dialogue box. You can only post from a PC or a Mac not a phone or a tablet. If that doesn’t work for you then you can upload a pic to a file sharing service like OR and post the “share” link to your picture here or you can email the pic to customer service but the last option can take quite a while to get to me. Click on the CONTACT US link to contact customer service.