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Need to remove the handle on a grohmix shower control

Customer Question
need to remove the handle on a grohmix shower control
Submitted: 2 years ago.Category: Plumbing
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Answered in 22 minutes by:
6/28/2015
Plumber: Mike R., Plumber replied 2 years ago
Mike R.
Mike R., Plumber
Category: Plumbing
Satisfied Customers: 3,046
Experience: 20 years of plumbing experience, including high end homes and service work.
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Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Do you know the model and do you know if it is Grohe or Hans Grohe?
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Plumber: Mike R., Plumber replied 2 years ago
If it is the Grohe version then the center cap comes off and there is a screw under the cap.
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Customer reply replied 2 years ago
there is a plastic temperature ring, and a handle under that. I can not get the temperature ring off. Do you know how? that's the only way of getting the handle off.
Plumber: Mike R., Plumber replied 2 years ago
Do you know the model that it is or if it is Grohe or Hans Grohe? Grohe is made in Mexico and Hans Grohe is made in Germany. The temperature ring is separate from the handle or like a cap on the handle? If it is a cap on the handle about the size of a silver dollar then it will screw off or pry off.
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Customer reply replied 2 years ago
it's a grohe. i can send a photo if that helps
Plumber: Mike R., Plumber replied 2 years ago
Yes that would be great.
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Plumber: Mike R., Plumber replied 2 years ago
There is not a screw in the middle? Did you already remove the sleeve?
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Customer reply replied 2 years ago
there is no screw in the middle. The gray plastic part does not seem to slip off.
Plumber: Mike R., Plumber replied 2 years ago
I have installed that model before. I believe it is Hansgrohe. I am almost sure it just pulls off. No screw or set screw.
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Customer reply replied 2 years ago
i tried easily and hard to pull that off. It is not budging. There must be something simple that I am missing...
Plumber: Mike R., Plumber replied 2 years ago
It's harder also because there are Hansgrohe and Grohe models that are similar but go together slightly different. When you pull on it you would push the button in first and pull. Also there is another one that is similar that has a clip in it that holds it in place. On that one you would take the clip out to remove it.
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Customer reply replied 2 years ago
I have 34 458, according to the Grohe specialist.
Plumber: Mike R., Plumber replied 2 years ago
There should be a screw right in the middle.
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Customer reply replied 2 years ago
there was a screw that I removed. However, now it's as it is. There is no other screw here.
Plumber: Mike R., Plumber replied 2 years ago
Now that the screw is out it will come off. You may have to give it a wiggle while you pull.
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Customer reply replied 2 years ago
i tried. i dont want to break it.
Plumber: Mike R., Plumber replied 2 years ago
When you wiggle it does it seem loose at all?
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Plumber: Mike R., Plumber replied 2 years ago
They can be tough to get off sometimes.
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Customer reply replied 2 years ago
no. if it had wiggle, i would have pried if off.
Plumber: Mike R., Plumber replied 2 years ago
I am not sure what else to say. It should come off now. I will opt out and open to other experts.
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Customer reply replied 2 years ago
thx
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