Plumbing

Plumbing questions? Ask a plumber and get answers ASAP.

Ask an Expert,
Get an Answer ASAP!

We have a second floor toilet that is leaking onto the

Customer Question
ceiling on the first floor...
We have a second floor toilet that is leaking onto the ceiling on the first floor. We have not flushed the toilet since 5/26 and the spot in our dining room is still wet.
Submitted: 3 years ago.Category: Plumbing
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 4 minutes by:
5/31/2015
Plumber: Phil, Mechanical Engineer. replied 3 years ago
Phil
Phil, Mechanical Engineer.
Category: Plumbing
Satisfied Customers: 9,507
Experience: Retired mech. contractor, shop owner, 51 yrs experience.
Verified
Hello, those can be nasty situations.
Lets hope that a puddle built up and for that reason it has not had time to evaporate.
Be aware that in that case, the entire wet area could fall out of the ceiling on the first floor.
Let me know a lot about how handy you are what tools and skill sets you have and I can coach you to a solution in the most effective way possible.
.
Ask Your Own Plumbing Question
Customer reply replied 3 years ago
We are pretty handy and have tools that should be needed, I am assuming. The floor around the toilet has never been wet, but we did replace the wax seal just incase but have not seen improvement on the ceiling below. The spot is about the size of an orange but doesn't seem to be growing, just doesn't dry. We did plunge the toilet about 3 days prior to noticing the stain on the ceiling
Plumber: Phil, Mechanical Engineer. replied 3 years ago
Thanks, all that points to some sort of ongoing water leak.
If you are sure it is not a leaking wax seal, you will have to investigate the leak, if not you could very likely end up with a serious mold problem that could spread to the rest of the house.
If the ceiling is sheet rock you will end up having to replace a 16 inch wide section in any event.
I suggest that you cut the part that is wet out. then you can feel around until you find the floor joists of the second floor on each side. then cut a 12 inch long by 16" wide section of the sheet rock away...and inspect for the source of the leak.
If it is an older lath and plaster ceiling the approach is similar.
Look that over, let me know what you think, we can go from there.
.
Ask Your Own Plumbing Question
Customer reply replied 3 years ago
We cut out just the water damaged area and directly above the spot is a connection for a copper pipe and it has a very, very slow drip coming from where the copper pipe connection would be soldered together.
Plumber: Phil, Mechanical Engineer. replied 3 years ago
Good work!
If the hole you cut out does not need to be any larger you can glue a 1 x 4" board, 12 inches long, above the hole when you are done, then fit a sheet rock patch of the same thickness where the hole is with construction adhesive on the top after the board adhesive dries. then finish with sheet rock mud and sanding. then paint.
-----------
We are on the honor system here. Please remember to rate my service before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge.
.
Ask Your Own Plumbing Question
Customer reply replied 3 years ago
What are your suggestions on how to fix the leak?
Plumber: Phil, Mechanical Engineer. replied 3 years ago
fixing such a leak can be tricky business.
If you can get some very clear shots of the leak and 12" of pipe on either side of it, I will take a look at it for you.
Use the 'attach files' link at the lower left of your reply box to send it to me.
We can go from there.
Ask Your Own Plumbing Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer.
Category: Plumbing
Satisfied Customers: 9,507
9,507 Satisfied Customers
Experience: Retired mech. contractor, shop owner, 51 yrs experience.

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

786 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

9,507 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
When the toilets flush the sink gurgles and don't know if
hello. yes. when the toilets flush the sink gurgles and don't know if this is sewage problem or plumbing problem. any idea? … read more
Rick
Rick
Supervisor
24,042 satisfied customers
Where to find a floater for toilet flash? Three days
where to find a floater for toilet flash? JA: I'll do all I can to help. How long have you been dealing with this? Customer: three days JA: Do you plan on doing the work yourself? Customer: yes JA: An… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,630 satisfied customers
The water keeps running into the toilet bowl after flushing.
The water keeps running into the toilet bowl after flushing. I know it is a simple fix, just don't remember what it is. Tighten the knob behind the toilet?… read more
Rick
Rick
Supervisor
24,042 satisfied customers
Need advice on how to properly vent the vanity, toilet and
need advice on how to properly vent the vanity, toilet and shower in my small bathroom in my shop. see video clip https://www.youtube.com/watch?v=f3LkbpdK3z8… read more
Rick
Rick
Supervisor
24,042 satisfied customers
I have a relatively new toilet with Aquapiston innards. The
I have a relatively new toilet with Aquapiston innards. The toilet flushes and leaves the bowl water level low. The little black fill hose is putting water into the vertical pipe but leaves the bowl l… read more
canuck the pro
canuck the pro
257 satisfied customers
I have a Saniflo toilet in my basement and a 3/4 bath on my
I have a Saniflo toilet in my basement and a 3/4 bath on my main floor. When I use a plunger on the toilet on the main floor, I can here the grinder/pump turning on in the basement. Is that supposed t… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,630 satisfied customers
At work they keep having this issue with the toilets getting
at work they keep having this issue with the toilets getting plugged up. The plumber that comes in the fix tells my manager it's because we are flushing paper towels down the drain which is not true. … read more
David Bowden
David Bowden
Owner
999 satisfied customers
I have a toilet in the basement thats not working correctly
hi i have a toilet in the basement thats not working correctly the water is always stuck in it it doesnt flush properly but when the injector pump turns on the water in the toilet then goes down … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,630 satisfied customers
Lately, most mornings, our toilets and urinals will not
Lately, most mornings, our toilets and urinals will not flush. Within a couple of hours they work fine. All the faucets work consistently but the coffee maker and water dispenser needs to be reset som… read more
Rick
Rick
Supervisor
24,042 satisfied customers
My toilet will not flush properly. The handle is loose, and
My toilet will not flush properly. The handle is loose, and the chain that is connected to the system inside is loose. The clip is attached to the hole in the arm. … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,630 satisfied customers
My toilet is not flushing. It's possible that a kids toy
my toilet is not flushing. It's possible that a kids toy might have fell down in, but i dont think so. Maybe a broken pipe?I tried to plunge it but it didn't work. when i plunge it, it is leaking wate… read more
David Bowden
David Bowden
Owner
999 satisfied customers
We just purchased a Kohler replacement toilet seat and,
We just purchased a Kohler replacement toilet seat and, after installation, the seat will not stay up. Is there something we can do to resolve this problem? … read more
canuck the pro
canuck the pro
257 satisfied customers
TOILET REPAIR VS. REPLACEMENT QUESTION: The tank to a
TOILET REPAIR VS. REPLACEMENT QUESTION: The tank to a ceramic toilet has cracked and leaks, even after applying many coats of Flex Seal which worked temporarily, but more leaks returned to the point t… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,630 satisfied customers
I have 2 koler toilets K4469-AA, toilets Both have to hold
I have 2 koler toilets K4469-AA, toilets Both have to hold down to flush properly,and handed makes a click noise … read more
Rick
Rick
Supervisor
24,042 satisfied customers
My toilet seems to have no vacuum or vent allowing it to
My toilet seems to have no vacuum or vent allowing it to flush any suggestions so I don't sound so ignorant to a plumber also has a large gurgle at the end of each flush… read more
canuck the pro
canuck the pro
257 satisfied customers
I have an upstairs toilet that is leaking water into the
Hi - I have an upstairs toilet that is leaking water into the downstairs ceiling (and as a result the drywall in the ceiling was wet). I removed the wet drywall and have determined that the water is l… read more
Rick
Rick
Supervisor
24,042 satisfied customers
Toilet Problems I have a pretty standard toilet that is
Toilet Problems I have a pretty standard toilet that is having issues. For the past few months (since I bought this house so maybe longer) to get the toilet to flush - you have to hold down the handle… read more
Rick
Rick
Supervisor
24,042 satisfied customers
Toilet tank is empty and toilet bowl is filled to nearly the
Toilet tank is empty and toilet bowl is filled to nearly the top. Supply line to toilet is shuf off as is the well pump. When I bail out the toilet bowl and into a nearby sink, the toilet bowl level r… read more
Rick
Rick
Supervisor
24,042 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x