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Receiving code 12 after hot water line froze and defrosted.
Receiving code 12 after hot water line froze and defrosted … read more
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I'm in Dallas and the weather has been below freezing. I
I'm in Dallas and the weather has been below freezing. I have my cold water to run with low pressure but no hot water. Not sure if the the unit can freeze. The Priority light is on but the in use ligh… read more
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Weird situation. I thought my kitchen pipes froze in this
Weird situation. I thought my kitchen pipes froze in this polar vortex. No hot water, had cold. Plumber came and replaced the dripping faucet and said to wait for the thaw. Next day no cold water. ( h… read more
Rick
Rick
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I have a Rinnai RU98e tankless water heater. Is there a
I have a Rinnai RU98e tankless water heater. Is there a reset process for the heater if the heater has just gone through very cold weather (5-30F) or do I just wait until the lines completely thaw and… read more
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Our water is flowing fine, but will not get hot. Has been
Our water is flowing fine, but will not get hot. Has been very cold temperatures (for Mississippi) and is about 24 degrees outside right now.... … read more
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Brian Weeks
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My rinnai tankless outdoor heater is probably frozen...the
my rinnai tankless outdoor heater is probably frozen...the breaker was off and I reset it...nothing is happening...no hot water. … read more
WCohn
WCohn
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Journeyman License
4,143 satisfied customers
It's 16 degrees and we have no hot water. We've turned on
It's 16 degrees and we have no hot water. We've turned on all the hot water faucets that the heater connects to. Only 1 has water coming out but it's cold and there is no sound coming from the tankles… read more
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No hot water from our Rinnai. The panel shows error code 12
No hot water from our Rinnai. The panel shows error code 12 (flame failure). How can I correct that? … read more
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I have two Rinnai tankless water heaters (RL94e). One on the
I have two Rinnai tankless water heaters (RL94e). One on the North side of the house and one on the South side. We live in Mobile, AL and freezing is typically no problem; however, the recent freezing… read more
WCohn
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Journeyman License
4,143 satisfied customers
Our externally mounted RL94 Rinnai - which was installed
Our externally mounted RL94 Rinnai - which was installed only last year - has frozen up due to 15 degree weather. What do we do now? We are in Texas and weather should warm up tomorrow or later today … read more
Rick
Rick
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I have a Rinnai 2532 with a manufacturer date of Feb 2005.
I have a Rinnai 2532 with a manufacturer date of Feb 2005. We have never had it serviced since we moved to this home five years ago. Last night it stopped providing hot water. I cycled it through seve… read more
Rick
Rick
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My Rinnai R94LS that is about 7 years old. We had temperatures in single digits last nigh
My Rinnai R94LS that is about 7 years old. We had temperatures in single digits last night. We have cold water this morning but no hot water. We suspect that the pipes to/or from the Rinnai are frozen… read more
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Evening Charles , having trouble with a Rinnai R94-LSi.Live
Evening Charles , having trouble with a Rinnai R94-LSi.Live in the US Virgin Islands and we get our water from Cisterns. Ran dry on one and after switching over to full one I can not get the unit to H… read more
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It dropped down to 7 degrees last night, and my tankless water
It dropped down to 7 degrees last night, and my tankless water heater appears to have frozen. I read your prior chat with a customer on this topic. When you suggest a hair dryer, is that on the PVC wa… read more
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Rick
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I have a Rinnai tankless water heater installed on the exterior
I have a Rinnai tankless water heater installed on the exterior of my house. It got down to like 9 degrees here last night with lots of wind, too, and today it only got up to 26. When I woke up this m… read more
canuck the pro
canuck the pro
11,937 satisfied customers
two night ago we dripped our facets to keep them from freezing.
two night ago we dripped our facets to keep them from freezing. i told my husband to take the hoses off, but h was concerned of ice forming on our patio. we have two hose bibs and only the one in the … read more
Sevcare1
Sevcare1
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Plumbing
3 satisfied customers
I live in Mississippi. The temperature dropped to 18 degrees
I live in Mississippi. The temperature dropped to 18 degrees last night. Woke up this morning to none of the hot water taps working at all. The cold runs fine. The mixer in the shower does not run at … read more
Plumbing Pro
Plumbing Pro
Licensed Plumbing Contarctor
Vocational, Technical or Trade Scho
1,279 satisfied customers
We have a Rinnai R94LSI hot water heater. In the last couple
We have a Rinnai R94LSI hot water heater. In the last couple of days, the temperature of the hot water coming out some of our faucets is luke warm, no matter what temperature we set the controller to.… read more
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