Plumbing

Plumbing Questions? Ask a Plumber and Get Answers ASAP.

Ask an Expert,
Get an Answer ASAP!

Plumbing
This answer was rated:

in trying to reassemble a commander 8000 insinkerator I am

able to connect and fit...
in trying to reassemble a commander 8000 insinkerator I am able to connect and fit everything together to the lock position, but when trying to reassemble it in situ the lugs on either side do not appear to lift high enough to engage the locking mechanism ..I have ensured that the seal with the flange is inserted the correct way i.e. flange side down What gives?
Show More
Show Less
Ask Your Own Plumbing Question
Answered in 10 minutes by:
2/28/2013
Nick
Nick, Plumber
Category: Plumbing
Satisfied Customers: 90
Experience: I have 9 years of experience and a vast knowledge in commercial and residential plumbing.
Verified

Nick :

Welcome to Just Answer! My name is XXXXX XXXXX I will do my best to help you resolve your problem. Feel free to ask any questions to better help you.

Nick :

Hi, how are you?

Customer:

any thoughts on why I am unable to assemble the insinkerator when in situ yet when I have it on the floor everything falls into place nicely

Nick :

If I'm reading your question right, you are having a problem with spinning the locking bracket on all the way

Nick :

How much force did you use when you tried it on the sink?

Nick :

It will sometimes need a little bit of force while holding on to the waste outlet for leverage. you did make sure all the tabs were on the ledges to spin on?

Customer:

Yes there are two...one on either side..

Nick :

When you tried to spin it on did it just stop before it got into the locking posistion or did the flange start to spin? I'm just trying to get a better idea of what's going wrong here

Customer:

There is a lug either side which fits into a slot. when the lugs have been located the insinkerator is locked into position by just turning the ' locknut' barely a third of a turn to tighten it..the further you turn it the tighteer it gets to make a watertight seal..it almost appears that the flange seal is preventing the lolcking mechanism from reaching its locking position

Nick :

yes the flange it pushes on should be rubber and will need to be squeezed tight to make the seal so a good amount of force will be needed to lock the lugs, it may take more force on the sink then it would with it just sitting on the floor. How old is it? seeing that it is discontinued.

Nick :

Is the rubber seal still soft or is it dry and hard?

Customer:

Had it installed in 1994..quite clearly it all literally falls into place when on the floor..The seal is quite pliable

Customer:

Have actually got it all jacked into place but am still short of getting that extra eight of an inch

Customer:

extra eight of an inch to engage the locking mechanism

Nick :

So when on the sink, how much force did you use before you stopped spinning? I suggest trying again while holding the unit tight and using it to push against while tightening as much as you can.

Nick :

If the locking ring rubs on the rubber seal at all you can try using a little plumbers grease to lube it up and make it spin just a little easier.

Customer:

Have been at it all the afternoon. dismantled it .reassembled it . read the instruction manual . and dittoed several times ..you talk about spinning...the lugs should engage with an upward movement for the lugs to engage into a locking slot...by turning the mounting ring slightly to the right as opposed to spinning, the unit should be locked securely into place

Nick :

and you do have the key or tool to lock it into place?

Customer:

No... just the action of twisting the mount ring not more than 5minutes clockwise to lock it securely

Nick :

Is this the unit you have?

Nick :

this is what i have been refering to to help you. with the two u shaped slots on both sides of the locking ring you should be able to use a tool that would come with the unit or you should be able to get a screwdriver on both sides or just the one side to get the extra bit of turn that you need to lock it in place

Customer:

Yes it is the 8000 with a heavy duty motor ...Ok its probably the only thing i have not tried but will give it a go

Nick :

Ok, I will wait while you try that

Customer:

Is it possible to get back to you in about an hours time after I've had a go at it ..

Nick :

yes that is fine. I'm going to switch to q&a mode and you can send a message to me from this page once you are done. good luck

Customer:

Thanks Nick

Nick :

you are very welcome

Customer:

Back again......have tried all you suggested Nick ...not a hope in hell...but the unit has to come up at least a 1/4 inch to get anywhere near being able to twist the locking mechanism to get it to lock

Customer:

Not game to apply more pressure to the unit as I am afraid of damaging the sink

Ask Your Own Plumbing Question
I thought that would have got it for you. Do you have a way of sending a picture of the flange under the sink without the unit on?
Ask Your Own Plumbing Question
Customer reply replied 4 years ago

Yes I can try and take a pic or two ....what email address will I send it to?

I'm not allowed to give my personal email out, but in the box where you type in there is a paper clip/attachment button that you can click on to add the pictures to send through this
Ask Your Own Plumbing Question
ok, try putting petroleum jelly or liquid soap on the lugs to make it easier to lock in place, also once you twist it as much as you can either try the screwdriver again to gain more leverage or tapping on the same slots with a hammer. another similar brand recommends doing this with their units to lock in place
Ask Your Own Plumbing Question
also use the petroleum jelly or liquid soap on the rubber seal
Ask Your Own Plumbing Question
Customer reply replied 4 years ago

will need to try the liquid soap idea with fingers crossed and will sign off for today

I'll cross mine for you too. don't be afraid to tap on it with a hammer also to get it that last bit of the way. good luck again
Ask Your Own Plumbing Question
qwasert
qwasert, Plumber
Category: Plumbing
Satisfied Customers: 543
Experience: Journeyman Plumber
Verified
I have seen many times the black gasket on the commander disposal become misaligned. You need to insert you're fingers inside of the disposal and pull the gasket off. Try a dry fit onto the sink without the gasket and then reinstall th gasket lining up the lock tabs.
Ask Your Own Plumbing Question
Customer reply replied 4 years ago

Thanks for all the suggestions all of which I tried without success. but in the end I still had to engage the services of a local plumber for the cost of $90. You certainly tried your best but the used of force and hammer were way off the mark when I saw whan he plumber did.


Sorry I can't rate you for the end result, but was certainly very grateful for the offers of advice

I'm sorry I was unable to help you and save you some money. It is hard sometimes to diagnose a problem without actually being there to see whats going on. If you wouldn't mind telling me, I'd like to know what needed to be done to get it on right? Was the rubber gasket not seated right?
Nick
Nick, Plumber
Category: Plumbing
Satisfied Customers: 90
Experience: I have 9 years of experience and a vast knowledge in commercial and residential plumbing.
Verified
Nick and 87 other Plumbing Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Hi Nick...It appeared that the rubber gasket had to be placed into position inside the lock nut first and then slipped onto the bottom end of the outlet.Hope this little bit of info will be of benefit to you for any other similar query


 


Many thanks for your effort


 


Lloyd

Ask Nick Your Own Question
Nick
Nick
Nick, Plumber
Category: Plumbing
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have 9 years of experience and a vast knowledge in commercial and residential plumbing.

Nick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Marc

Marc

Plumber

1,127 satisfied customers

Plumbing heating & home maintenance contractor

Jerry

Jerry

Plumber

784 satisfied customers

over 20 years residential plumbing experience.

Theplumber717

Theplumber717

Plumber, Hvac Tech

656 satisfied customers

Lic Plumbing contractor, 28/yrs res,com,repair,Universal HVAC Tech

Phil

Phil

Mechanical Engineer.

610 satisfied customers

Retired mech. contractor, shop owner, 51 yrs experience.

Mario

Mario

Master Plumber

604 satisfied customers

Master Plumber, Fire Sprinkler, and Jobbing Spec.

Bud

Bud

Plumber

538 satisfied customers

22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial

Rick Mather

Rick Mather

Building Inspector

498 satisfied customers

Assistant Building Official, HVAC Tech

< Previous | Next >

Related Plumbing Questions
I have a problem with flushometer. I can flush but I have to
I have a problem with flushometer. I can flush but I have to hold down flush handle to insure it finishes the flush. How can I fix?… read more
canuck the pro
canuck the pro
251 satisfied customers
Iam on the top floor of an apartment builfing. my toilt is
Iam on the top floor of an apartment builfing. my toilt is not flushing fully and is overfilling with water. not overflowing but I hav bailed out. there is only water in it and a small piece of paper.… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
There is a faucet handle coming out of our basement floor
There is a faucet handle coming out of our basement floor next to the sewer pipe. The sewer pipe is closed off. Would like to know what this faucet is … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
What is wrong with my kitchen faucet that there is plenty of
what is wrong with my kitchen faucet that there is plenty of hot water and hardly any cold water … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
Have brand new water heater and it wont heat. Well its brand
i already ask u what might b some of reasons it wont heat at all its brand new. actually 2nd brand new one. the one they brought fri wouldnt heat took it back and another new one in monday and it wont heat… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
I have cold water but no hot water. Just noticed it this am
just noticed it this am turned on hot and nothing came out … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We have a Rinnai R85 installed on outside with error code
We have a Rinnai R85 installed on outside with error code 12. Also water is dripping out of cabinet. About 9 years old. Thoughts? Have checked power and cycled on/off with no change … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
How can increase the gpm in a grohe Minta kitchen faucet?
How can increase the gpm in a grohe Minta kitchen faucet? … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
Do I need any additional parts to install a Rinnai Model
Do I need any additional parts to install a Rinnai Model V651 water heater? … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
My tankless Water Heater is about 4 years old and the hot
My tankless Water Heater is about 4 years old and the hot water just stop working and the remote screen is flashing 29 degrees. How do i fix please? Thanks … read more
Brian Weeks
Brian Weeks
69 satisfied customers
Them temp got down to 8' overnight. The feeder water line
Them temp got down to 8' overnight. The feeder water line froze and ive been working all day trying to get the unit thawed out. The outflow lines are hot. I pressed the on-off switch twice like the vi… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a whirlpool water heater. It seems to heat the water
I have a whirlpool water heater. It seems to heat the water look normal then the pilot light goes out & the controller is not flashing any error codes. What else should I look for that maybe causing t… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
New homeowner of 3 yrs. I have hot water running in my
Hi there, new homeowner of 3 yrs. I have hot water running in my downstairs bathroom sink and shower. No problem. Recently, my upstairs jacuzzi tub, when turning on the hot water to fill, will start o… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have an original installation men bathroom and the shower
I have an original installation men bathroom and the shower mixer valve needs replacing. can you send me the repair kit … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Hot water is not running through house. It is running in
hot water is not running through house. It is running in kitchen but not throughout house … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We have a Noritz tankless water heater; model N-084M, serial
we have a Noritz tankless water heater; model N-084M, serial number 2***-**-****06. Recently it has had the problem of suddenly stopping in the middle of a need, such as a shower. Wondering if it is t… read more
canuck the pro
canuck the pro
251 satisfied customers
Our water heater is not working. Just today and it has of
Just today and it has of course been very cold. I'm not home right now but my wife is. Is there a reset it's a rl 94 model … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
We had a gas pressure drop in our neighborhood. Now the
Hello, We had a gas pressure drop in our neighborhood. Now the water heater fails to start, even when I follow start-up procedure. Can you help please? … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,349 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x