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Plmqwk, Master Plumber
Category: Plumbing
Satisfied Customers: 920
Experience:  20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector
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I have a Kenmore Ultra soft 400 water softener that I dont

Resolved Question:

I have a Kenmore Ultra soft 400 water softener that I don't think is recharging. It is around 10 years old. It will recharge manually if I push the button to do so. The reading on gallons used stays at 0 and does not change. What do you think?
Submitted: 5 years ago.
Category: Plumbing
Expert:  Plmqwk replied 5 years ago.

Welcome to Just Answer. I will do my best to fully answer your question(s).


For this brand make and model its had a good life apparently, Sorry to say! You have done all the normal things one can do to trouble shoot these (and most) units for the most part. Its likely that the internal components are either worn out or gummed up. Or the circuit board like you mentioned. Not can you get replacement parts? Maybe. But then what happens the next week to it. I recommend shopping for a new unit. I know a contractor supplied one will cost more but at least THEY carry a warranty for the unit and later on when that expeires the contractor is familiar with the unit and likely will have repalcement parts for you. Might get 15 -20 yrs out of that. Just food for thought.

Plmqwk and other Plumbing Specialists are ready to help you
Customer: replied 5 years ago.
Thanks, XXXXX XXXXX a salesman at sears said. I think I will look for a new one but not at sears.
Expert:  Plmqwk replied 5 years ago.

You are welcome. I am not a big sears fan of any product sorry to say! Please remember to hit the ACCEPT button.


Thank You!