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Welcome to Just Answer. I will do my best to fully answer your question(s).
Have you tried to manually recycle the unit? Also can you give me the brand and model number please?
i turned off power and then turned it back on ; it says regen. i will look at the unti and get back with the model number
I would try and attempt to start a manual regeneration. this may fix the issue.
It may just be stuck on one of the cycles that is flushing water out of the softner.
what do you mean by manual regeneration; how do i do this