Base unit quit working not light the phones say no link

This symptom can indicate either a problem with the line (phone company equipment or the wiring in your home) OR a hardware failure in the base station (since the issue happens with all handsets). We most often see this type of damage to the base unit as the result of a power surge, either through the phone or power lines.
The one thing you may attempt yourself is to fully reset the system:
1) unplug both power and phone lines from the main base.
2) remove batteries from all handsets
3) wait at least 15 minutes, then restore all
4) place a handset on the main base for a minute, as if to charge
5) check for functionality, and let me know the results, please.

Thank you,

Nathan

Thank you

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow us time to receive it and respond back; multiple messages can get lost in the queue and further delayed.

If you need instant responses, you may wish to transition to a phone call.

This was an initial step, unfortunately if that didn't help, it would confirm a hardware failure in the base station, and the system would need to be replaced at this point. The base is not repairable, and you can't buy just a base alone. Your best option will be to buy another of the same model/system, with a few handsets, then you can pair your existing handsets with it too and get a larger overall system: https://amzn.to/34f0atr

Thank you,

Nathan