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Ameen Khan
Ameen Khan, Computer Technician
Category: Phone Systems
Satisfied Customers: 6706
Experience:  IT Specialist
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I have bought a new house phone with built in answering

Customer Question

I have bought a new house phone with built in answering machine! I recorded my message! I hear it when the answering machine picks up but the people on the other end hear my provider say I have a voice mail that hasn’t been set up! How can I get rid of their message and use my own?
JA: What's the brand/model of your phone system?
Customer: El52119/EL52219/EL52319 Dect 6.0
JA: How long has this been going on with your phone system? What have you tried so far?
Customer: I just got the new phone yesterday ! Called my provider to see if they could help! Read in the quick start guide to go to the online manual for direction on how to fix this
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: no that’s all
Submitted: 14 days ago.
Category: Phone Systems
Expert:  Ameen Khan replied 14 days ago.

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.


To answer your question ->

It can take up to 4 to 24 hours for the voicemail recording to be registered on the machine for other callers.


Let me know if you have any follow up questions. I am here to help you.

Customer: replied 14 days ago.
Thank you !
Expert:  Ameen Khan replied 14 days ago.

You're welcome!