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My Panasonic phone/fax/answer system no longer answers and…

Customer Question
My Panasonic phone/fax/answer system...

My Panasonic phone/fax/answer system no longer answers and records voice or FAX messages. After the prescribed number of rings a voice different from the usual one answers, repeats my phone number, then disconnects.

Technician's Assistant: What Panasonic model do you have?

Stand by.

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

The only ID I see is Digital 2.4 GHz Gigarane. This problem has been going on for about a week before I realized I wasn't receiving any voice messages. I've tried using the prompt system on the machine, but I am technically challenged.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I did manage to get the correct voice message at one point, but when I called my land line from my cell, I had the same problem.

Submitted: 2 months ago.Category: Phone Systems
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Answered in 42 minutes by:
5/31/2018
Electronics Technician: Pete, Engineer replied 2 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,648
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 2 months ago

First, have you tried leaving the machine unplugged for 10 minutes, then plugging it back in again?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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