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The answering machine in our Panasonic KX TGA410 has

Customer Question
The answering machine in...

The answering machine in our Panasonic KX TGA410 has suddenly stopped working. How do we get it operating again?

Technician's Assistant: What Panasonic system do you have?

I don't know. I thought the KX TGA410 would identify the telephone.

Technician's Assistant: How long has this been going on with your Panasonic system? What have you tried so far?

It just happened today. It has worked well since we bought it, far longer than 10 years ago.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Just how we can get our answering service back.

Submitted: 2 months ago.Category: Phone Systems
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Answered in 52 minutes by:
5/30/2018
Electronics Technician: Greg A., Engineer replied 2 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,779
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phones.
If you still need help with this issue, may I ask:
1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base (model sent [KX TGA410] is for a single cordless handset).
2) Can you place a TEST CALL to the system - from an outside number - and let me know EXACTLY what is heard - IN THE CALLING PHONE?
3) What landline phone service provider (phone company) you have for this phone line?
Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close or ignore) any such offers
, and continue in this text/chat form.
Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 2 months ago

Hi again,
I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****
--. .-
(im)

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Category: Phone Systems
Satisfied Customers: 9,779
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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