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I have a new KX-TGD533 cordless telephone set. Trying to set…

Customer Question
I have a new...

I have a new KX-TGD533 cordless telephone set. Trying to set up greeting and listen. buttons on phone don't look like the ones in the manual

Technician's Assistant: What's the brand/model of your phone system?

KX-TGD533

Technician's Assistant: How long has this been going on with your phone system? What have you tried so far?

B

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

It's brand new. just trying to set it up.

Submitted: 2 months ago.Category: Phone Systems
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Answered in 2 minutes by:
5/28/2018
Electronics Technician: Nathan, Technician replied 2 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,462
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

To record a greeting, take a handset and key in Menu#302

then up/down to Yes

Select

at the beep, speak your greeting

when done press Stop

then Off

Let me know if that works for you, please.

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Customer reply replied 2 months ago
That's part of my problem. There is no "stop" on the handset.
Electronics Technician: Nathan, Technician replied 2 months ago

There is,

but just like the other functions (select, save), it is not a physical button,

it is a "soft key",

when the phone is ready (during the recording process), the word stop will appear on the handset display screen, and you press the button directly below it.

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