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I receive a gift of a vetch speaker since my PC doesn't have…

Customer Question
I receive a gift...

I receive a gift of a vetch speaker since my PC doesn't have a speaker I thought this would be perfect but it won't work I plug it in and charge it but the Bluetooth isn't working what am I doing wrong

Technician's Assistant: What's the brand/model of your phone system?

So I can'r use this for my personal computer

Technician's Assistant: How long has this been going on with your phone system? What have you tried so far?

Just following the direction that came with VTECH BLUETOOTH MA3222

Submitted: 4 months ago.Category: Phone Systems
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Answered in 8 hours by:
4/14/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I plug the speaker into computer with the USB cable that came with it. I charged it and turn it on trying to connect on Bluetooth I when on my computer I went to setting where it said Bluetooth and I was trying to pair it up but it just keeping going around and said it can't find it You ask about a phone I have a landline and a apple phone 5 why do you need this?
Customer reply replied 4 months ago
vtech speaker why do I need a phone its a Apple 5 should this be next to speaker? Should I just go ahead and plug the speaker back into the hard drive?
Electronics Technician: Harry, Customer Service replied 4 months ago

Did you unplug the USB cable when you tried to pair?

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Customer reply replied 4 months ago
no I left the speaker plug into the hard drive
Electronics Technician: Harry, Customer Service replied 4 months ago

Unplug it when pairing

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Customer reply replied 4 months ago
doesn't it pair to computer or is it match with your cell phone
Customer reply replied 4 months ago
I unplug it sunday and now its not turning on I guess I have to charge it again is that right
Electronics Technician: Harry, Customer Service replied 4 months ago

Yes

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Customer reply replied 4 months ago
you have not answer any of questions I keep reading the same thing on all the emails I am getting frustrusted waiting I know you guys are busy but this is taking forever. I thought contacting the company this would be easy but its not turning out that way. I don't want to be contacted by phone if it will cost me more money it's bad enough to explain this to my husband.Can't you just tell me after i turn it on does the cell phone have to next to speaker and will speaker work for my PC thats what i want it for my PC doesnt have any speakers
Electronics Technician: Harry, Customer Service replied 4 months ago

I have responded to all of your messages -- You can view all of our conversation above

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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