Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

No dial tone,phone does not receive incoming calls.Unit

No dial tone,phone does...

No dial tone,phone does not receive incoming calls.Unit fully charged and have tried connecting base to functional outlet.

Technician's Assistant: Did this handset come with your system, or was it bought separately?

I have base unit and two handsets. None have dial tone or register incoming. And when I try intercom the unit rings but no dial tone.

Technician's Assistant: Do all the handsets show the same message?

None of them show any message. But when I transferred base to known functional line all 3 say CHECK TELEPHONE LINE

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Nothing I can add

Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 9 minutes by:
4/11/2018
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,496
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

Ask Your Own Phone Systems Question
Customer reply replied 4 months ago
1 yes
2yes and yes
3 verizon
4 not sure what is dal
5 kxtg4731

So other phones (like a regular corded/wall phone) has the same issue too?

Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,496
Experience: Residential and commercial systems.
Verified
Nathan and 87 other Phone Systems Specialists are ready to help you
Ask your own question now
Phone call session started
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,496
31,496 Satisfied Customers
Experience: Residential and commercial systems.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,353 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
I added a cordless KX-TGA101S to my existing 2units. I can't
I added a cordless KX-TGA101S to my existing 2units. I can't get the unit to be recognized by the base unit. I've used the locator protocol but the added unit won't ring. Suggestions? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
Ordered a new additional phone Model #KXTGEA20 same as the
ordered a new additional phone Model #KXTGEA20 same as the other ones. when trying to use it message NO LINK RECONNECT BASE AC adapter, what does that mean and how can I start using the new phone … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
The answering system on my kx-tg7433b stopped working a week
The answering system on my kx-tg7433b stopped working a week or two ago -- it refuses to record messages. There are no stored messages. The message-on light on the base unit is lit. … read more
Nathan
Nathan
Technician
Bachelors of Science
31,496 satisfied customers
I have an AT&T cordless phone system. Has been working fine.
I have an AT&T cordless phone system. Has been working fine. All of a sudden a 4 cordless phones need to paired with the base unit. The individual phones all say "Press HS LOC on base 4 seconds then #… read more
Nathan
Nathan
Technician
Bachelors of Science
31,496 satisfied customers
I have a telephone home system with 5 phones model KX-TGE270
I have a telephone home system with 5 phones model KX-TGE270 that stopped working. When you pick up the handset it has INT on left … read more
Nathan
Nathan
Technician
Bachelors of Science
31,496 satisfied customers
Just bought a new Vtech phone-CS6729-3 and I'm charging one
Just bought a new Vtech phone-CS6729-3 and I'm charging one of the phones. Should the in use light be flashing while I'm charging it??… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
Phone was put in base with something still on. now both
phone was put in base with something still on. now both remotes have a continuous dial phone even after dialing up a number...it does not connect ...dial tone is still ringing. CS6729/CS6729-2/CS6729-… read more
Nathan
Nathan
Technician
Bachelors of Science
31,496 satisfied customers
I have a Panasonic kx-tg7641 and all handsets say "Busy"
I have a Panasonic kx-tg7641 and all handsets say "Busy" when I try to draw dial tone from my new land line. System used to work with our cell phones. I de registered the cell numbers but I still cann… read more
Nathan
Nathan
Technician
Bachelors of Science
31,496 satisfied customers
I have a Panasonic KX-TG1031S telephone. My phone service is
I have a Panasonic KX-TG1031S telephone. My phone service is Comcast Voice and I've checked all of that. I cannot get a dial tone when I pick up the phone. I know the phone line is working bc the call… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,353 satisfied customers
I have a KX-TG4743 series telephone that I have had for a couple
I have a KX-TG4743 series telephone that I have had for a couple of months. I've learned that people call me and cannot get through. They cannot leave a message. I'm also noticing that at times the ph… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Received voice mail about sending a fax or leaving a message.
Received voice mail about sending a fax or leaving a message. Cannot erase this voice mail and CANNOT RECEIVE ANY CALLS model KX-TGA641 WOULD APPRECIATE GETTING MY PHONE OPERATIONAL ASAP!! THANK YOU!… read more
SQLVoIPGuy
SQLVoIPGuy
Engineer
Master's Degree
67 satisfied customers
I have a 5.8 GHz Digital Cordless Answering System w/Dual Handsets
I have a 5.8 GHz Digital Cordless Answering System w/Dual Handsets Model No. KX-TG5439. When I try to place a call on either handset I get a "line in use" message and no dial tone. I have checked all … read more
SQLVoIPGuy
SQLVoIPGuy
Engineer
Master's Degree
67 satisfied customers
I have a Panasonic home telephone system with three wireless
I have a Panasonic home telephone system with three wireless handheld units and all three say check tel line. I have tried unplugging the remote units and the base unit and am still getting the same m… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I am using as my land line a GE cordless handset. Lately the
I am using as my land line a GE cordless handset. Lately the screen lettering is broken up, and when I press "talk" I get a beep / pause / two more quick beeps--but no dial tone. Incoming calls regist… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have a uniden xdect7055+2. I have two problems which i suspect
I have a uniden xdect7055+2. I have two problems which i suspect are it. First- It only rings once when an incoming call is received. and 2nd- it seams to take up to 5secs to get a dial tone when tryi… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have a Panasonic phone system. I cant get a dial tone,
I have a Panasonic phone system. I can't get a dial tone, or if I hear anything, it is the annoying "off the hook" signal. What am I doing wrong?… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Uniden dect 6.0 cordless phone.... No dial tone.........when
Uniden dect 6.0 cordless phone.... No dial tone.........when any buttons on base station depressed, three beeps occur (on each/all). The buttons function does not occur. Had set message center to 4 ri… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
I have a Panasonic KX-TG2620 telephone. I accidentlly knocked
I have a Panasonic KX-TG2620 telephone. I accidentlly knocked the unit off the table. Since then, no dial tone, no ring, but the battery is charged. We unplugged the unit from the power source, let it… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x