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I am trying to retrieve a past on my phone, we pulled the…

Customer Question
I am trying to...

I am trying to retrieve a past greeting on my phone, we pulled the phone out of wall, put in another place, not its the automated greeting - how do I get my personal message back?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Panasonic KX TGL430

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

I re-plugged it into the phone jack and my personal greeting was ghone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

This is not a cell phone - this is a home phone, plugs into wall

Submitted: 3 months ago.Category: Phone Systems
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Answered in 9 minutes by:
4/2/2018
Electronics Technician: Richard, Customer Service replied 3 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,275
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

You will need to record it again, to do this, pick up the phone and press menu #302

Then select yes and record your message and then press Stop

This will then set the phone again with your personal message.

Let me know how you go please

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Electronics Technician: Richard, Customer Service replied 3 months ago

Thank you

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Customer reply replied 3 months ago
I have a Panasonic kx-TGL-430 I erased the greeting of a passed loved one .Is there a way to retrieve the old greeting ?
Electronics Technician: Richard, Customer Service replied 3 months ago

No sorry, you need to record it again via the instructions I provided.

Let me know how you go please

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Electronics Technician: Richard, Customer Service replied 3 months ago

How did you go with my instructions?

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Category: Phone Systems
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