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We have had a Panasonic telephone system KX-TG6323 PK for a…

We have had a...

We have had a Panasonic telephone system KX-TG6323 PK for a number of years. Recently it has not been able to accept a message left by a caller. The AT&T technician suggested that we have saved too many messages. Is there a way to clean it out or can something else be don with it?

Technician's Assistant: What Panasonic model do you have?

I have a KX-TG6323 (PK)

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

I think it they cannot leave a message for me when they call and I'm not home.been a month or two that people have complained to me that

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Answered in 1 minute by:
3/28/2018
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,848
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me specifically what happens when someone calls you?

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Customer reply replied 3 months ago
All they tell me is that they cannot leave a message.
Customer reply replied 3 months ago
I have had no messages recently although several friends have said they sent me a message.

If you pick up the line and listen carefully, do you hear a few beeps or a fast/stutter tone, prior to the dial tone?

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Customer reply replied 3 months ago
I cannot get your message on my cell phone. I'm probably using it wrong. In answer to your question, no, I do not hear any strange noises when I try to retrieve a message.

I'm not asking about retrieving a message.

I'm asking you to please press the talk button on the handset

and listen carefully, do you hear a few beeps or a fast/stutter tone, prior to the dial tone?

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Can you please provide the specific details I requested above?

Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,848
Experience: Residential and commercial systems.
Verified
Nathan and 87 other Phone Systems Specialists are ready to help you
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Customer reply replied 3 months ago
http://ww2.com/help
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