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My apple Id is been disable. Iphone 7. I have sent a request…

Customer Question
My apple Id is...

My apple Id is been disable

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Iphone 7

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I have sent a request to apple but is taking too long .

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

So far I just want to recover my apple Id .

Submitted: 3 months ago.Category: Phone Systems
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Customer reply replied 3 months ago
i would like to recover my apple id , and why is too hard to dit.
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
How long the recovery is going to take
Answered in 5 hours by:
3/28/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
I just want to be able to update my apps that I use for work.
Since my apple ID is disable I have not been able to update them.
Electronics Technician: Harry, Customer Service replied 3 months ago

If your Apple ID is locked for security reasons, you might see one of these alerts:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password ***** to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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