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I have a 2010 ATT system, all of a sudden it sez I have a…

Customer Question
I have a 2010...

I have a 2010 ATT system, all of a sudden it sez I have a voice mail, never had before don't know how to view it or delete, name ***** *****, model #CL82209 phone #(###) ###-####, can you help me PLEASE

Technician's Assistant: How long has this been going on with your #CL82209? What have you tried so far?

5 days, went into to menu ,deleted it, but red flashing lite came back on, never have had a voice mail notification ever !!!

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

, Yup, how to delete it, can't figure how to open it either, 84 yrs old and quite electry challened :)))

Submitted: 3 months ago.Category: Phone Systems
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Answered in 2 hours by:
3/27/2018
Electronics Technician: Greg A., Engineer replied 3 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phones.
If you still need help with this issue, may I ask:
1) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?
2) What landline phone service provider (phone company) you have for this phone line?
3) Can you do a quick TEST for me? That TEST is to pick up any handset - while NOT on a call - press the SPEAKER button, and QUICKLY LISTEN for a dial tone. Please let me know if you hear ANYTHING BEFORE the STEADY dial tone - such as a few beeps or pulsed dial tones.

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: **
* ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

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Category: Phone Systems
Satisfied Customers: 3,410
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Experience: Working with Electronics for 25+ years.

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