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Our office phone is a Panasonic KX-TG95418, and my boss

Our office phone is...

Our office phone is a Panasonic KX-TG95418, and my boss asked me to "unforward calls" that are going to her cell phone. We also have phone service through Charter. How to I turn off call forwarding on this office phone?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

IPhone 10

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

My boss owns the iPhone 10 and she is in the Bahamas on vacation. She asked me to "unforward calls" from her office phone that presently go to her iPhone 10 cell phone. How do I do this?

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Answered in 4 hours by:
3/26/2018
bikersteve1959
bikersteve1959, Technician
Category: Phone Systems
Satisfied Customers: 3
Experience: 20+ Years Panasonic KXT Specialist. Certified on ALL KXT Systems Panasonic Certified Technician/Dealer
Verified

The forwarding is most likely being facilitated through Charter. The common code to turn call forwarding off is *73. To turn-off the forwarding so the calls ring at your office, pick-up line 1 on your office phone. Dial *73. You should hear some kind of confirmation tone, or dial tone. Hang-up and call the main number from your cell phone. It should no longer go to your bosses cell phone.

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Customer reply replied 3 months ago
Thanks for your help. While awaiting your response, I did contact Charter to learn the code (*73) which worked and I tested to be sure from my cell phone. Certainly I will pay the $31 charge to my credit card; however, I have gone online to discontinue my membership, as I cannot afford to remain a member. Please confirm that this has been recognized and my cancellation is in place.
Glad to hear you got things straightened out.
bikersteve1959
bikersteve1959, Technician
Category: Phone Systems
Satisfied Customers: 3
Experience: 20+ Years Panasonic KXT Specialist. Certified on ALL KXT Systems Panasonic Certified Technician/Dealer
Verified
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bikersteve1959, Technician
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