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Two phones calls, one for ninety minutes with tech in India…

Customer Question
Two phones calls...

Two phones calls , one for ninety minutes with tech in India ans still I can not get a sognal message on my u verse connected home phone. I have lost work opportunities and missed a friend invitation and a funeral if I am not home I can get no messages.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Mt phone is(###) ###-#### This has been a problem for weeks.

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Not a smart phone, my home phone. At least two months, the phone calls were this week, each ended with the overseas tech saying the would get a more advanced tech to call me. No calls have come that I did not make. The guy from Indian and Francis from Manila were really nice but mystified.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Not a smart phone a home phone but sneaky installer who worked on my u verse modem some years ago removed my hard wired phone for this internet reliant u verse phone connection. But voice mails worked for years after that. I need my vouce mail

Submitted: 3 months ago.Category: Phone Systems
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Answered in 2 hours by:
3/24/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,616
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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