Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Just switched from ATT to Xfinity phone service. Now when I…

Hi!!! Just switched from...

Hi!!! Just switched from ATT to Xfinity phone service. Now when I pick up the phone it beeps several times I guess to tell me I have a voice mail. Have never set up vm and don’t know how to set up or retrieve one.Also have tried to reset my message announcement but not successfully. Followed instructions to no avail. Please help if you can. Thanks so much. Sxxxx

Technician's Assistant: What XFinity system do you have?

I have no idea. We kept our Dish Network for TV but switched to Xfinity just for faster internet and phone service. Didn’t know there were different systems

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not that I can think of. Thanks Pearl

Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 19 minutes by:
3/22/2018
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,691
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry to hear of any issue with your phones.
To help with this issue -

The "typical" Voicemail Setup for Comcast (Xfinity) is as follows:

1) Pick up any phone attached to the phone service and WAIT for the steady dial tone (after the beeps heard).

2) Dial * 9 9 (star-nine-nine).

3) Follow the prompts to CREATE a password ***** record your own greeting.

NOTE: I HIGHLY recommend WRITING DOWN the password ***** keeping it safely stored near the main phone.

For your reference, I have have a link to a full "help" article below.

Click Here --> https://www.xfinity.com/support/articles/setting-up-voicemail

NOTE: Once set up and any or ALL messages on the system have been listened to, the beeps SHOULD go away - until a NEW message arrives.

Please let me know if you have any trouble getting the voicemail set up and working.

Please let me know if you have any more questions about this issue.
If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.

Thanks, ***** *****
--. .-

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,691
Experience: Working with Electronics for 25+ years.
Verified
Greg A. and 87 other Phone Systems Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,691
9,691 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,691 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
My Panasonic phone says I have a voice mail message via
My Panasonic phone says I have a voice mail message via phone company. It apparently needs a phone number or pass code or something for access. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
How can I hear my voice mail message when there is no play
How can I hear my voice mail message when there is no play button on my phone? The phone screen says "new voice mail" press VM. When I press vm it puts my password ***** but I cannot get the voice mai… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
I need help with my KX-TG6572R phone. I cant get it to
I need help with my KX-TG6572R phone. I cant get it to display time. It continues to display I have voice mail --but I don't. Dan … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
I cannot get voice mail on my panasonic phone. The voice
I cannot get voice mail on my panasonic phone. The voice mail greeting comes on my cell phone.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a phone kx-tgea20.I WENT TOP ATT, tHEY SEAT ME UP TO
tHEY SEAT ME UP TO HAVE MESSAGES SENT TO THEM. tHEY CHANGED IT NOW MESSAGES ARE GOING TO MY HOME ANSWERING MACHINE BUT ALL HEADSETS SAY VOICE MAIL MSG VIA PHONE CO. IS THEIR AWAYU TOP GET THAT MESAGE OFF MY HEADSETS. PHONES YEAR OLD … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic phone Model # KS-TG433SK. Somehow, when
I have a Panasonic phone Model # ***** Somehow, when we were originally changing over from our old phone to the new Panasonic, the new Panasonic somehow "picked up" a message we had thru the telephone… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Trying to either disable voicemail on Kx 270 system to use
Trying to either disable voicemail on Kx 270 system to use att Uverse or vice Versa. Tried to install att system and now neither works … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
New voice mail when i select vm mute shows up on the screen
new voice mail when i select vm mute shows up on the screen when i disconnect new voice mail showson screen along with vm and menu click vm again and i no messages in my mail box. help!… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
My system is KX TGE 260. I have looked at the manuals and it
My system is KX TGE 260. I have looked at the manuals and it doesn't cover my problem. WE use the answering system for messages. On rare occasions the phone company get a message through with their an… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
How do I get rid of the boo boo boo boo sound like I have a
How do I get rid of the boo boo boo boo sound like I have a voice mail when I don't? I tried the MENU #332 and did NO but it is still there.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
Someone left a voice mail message on my phone. I cant access
Someone left a voice mail message on my phone. I cant access it, It just says voice mail msg via phone co.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
I cannot get the voice mail indicator flashing to stop! Have
I cannot get the voice mail indicator flashing to stop! Have clicked on "clear voice mail" and "clear voice mail indicator" on my hand set - thru ANSWER SYS DIRECTORY - at least 12 times, but it keeps… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a panasonic phone, its cordless kx-tga401, we are receiving
i have a panasonic phone, its cordless kx-tga401, we are receiving calls and the going to a voice box, which we dont have set up, so were not receiving messages, when people call it says the box is fu… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,691 satisfied customers
I have had my phones -3 years. I have had no problem
I have had my phones for 2-3 years. I have had no problem until today. My light for voice mail is on and I have deleted all voice mails but the continues to blink. My phone is a 5 set panisonic KX-TG7… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I purchased the KX-TGH223C telephone and I don't know how to
I purchased the KX-TGH223C telephone and I don't know how to set up a "new voice mail" alert. Right now there is no alert showing on the set, that I have a new voice mail. My voice mail is set up thro… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic kx-tga-430b phone and can't remember how
I have a Panasonic kx-tga-430b phone and can't remember how to get the voice messages off it. I remember the code bit not how to access them.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My previous Brother FAX machine worked well but after ten years
My previous Brother FAX machine worked well but after ten years died. I got a new Canon FAXPHONE L190. It sends FAXes well but is not receiving FAXes. The phone line does have att voice mail. I called… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
We just purchased a new phone KX-TG6641 and it shows New
We just purchased a new phone KX-TG6641 and it shows New Voice Mail and when I press VM there is no message and it says vm no 0-00-39… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x