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Phone model: KXTGL430. It worked fine for 2 weeks, but now…

Customer Question
Phone model: KXTGL430....

Phone model: KXTGL430. It worked fine for 2 weeks, but now it indicates “check tel line”. I’ve changed batteries Unplugged several times. Help please

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I don’t have a smart phone. This Panasonic is a home fine w/2 extra handsets.

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

It worked fine for 2 weeks - now this: check tel line. I’ve changed batteries & unplugged several times.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

That’s it.

Submitted: 4 months ago.Category: Phone Systems
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Answered in 5 minutes by:
3/20/2018
Electronics Technician: Greg A., Engineer replied 4 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,691
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry to hear of any issue with your phones.
To help with this issue, may I ask:
1) When mentioning "unplugged several times", what exactly was unplugged (and assuming plugged in again)?
2) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue (check tel line on screen)?
3) What landline phone service provider (phone company) you have for this phone line?
4) Do you have ANY other devices/phones (NOT part of the Panasonic system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 3 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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