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My phones will not work. My land line works, could you call…

Customer Question
My phones will not...

My phones will not work. My land line works, could you call me at(###) ###-####

Technician's Assistant: What's the brand/model of your phone system?

Panasonic

Technician's Assistant: How long has this been going on with your Panasonic system? What have you tried so far?

I went down south and disconnected phones. They were working but now went dead

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No other than can you call me at(###) ###-####to work me through this.

Submitted: 4 months ago.Category: Phone Systems
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Answered in 21 minutes by:
3/19/2018
Electronics Technician: Nathan, Technician replied 4 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,375
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

Please note:

The service fees you've paid thus far cover this chat format only. I'd be happy to call if you'd like, but the site does charge an additional fee for that service.

I'll send an offer for that which you may accept if you'd like, or we can continue here if you prefer.

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