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Answering machine won't pick up on all calls. My answering…

Customer Question
Answering machine won't pick...

Answering machine won't pick up on all calls.

Technician's Assistant: What's the brand/model of your phone?

My answering machine won't consistently pickup incoming calls.

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

This has happened now and then over six months

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

This is a cordless phone which I've fixed with your help but the fix is only temporary.

Submitted: 4 months ago.Category: Phone Systems
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Answered in 3 hours by:
3/18/2018
Electronics Technician: Greg A., Engineer replied 4 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phone/answering system.
If you still need help with this issue, may I ask:
1) The FULL Model Number of the phone/answering system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base.
2) Has any "pattern" been noticed - when the system does or does not take calls?
3) What landline phone service provider (phone company) you have for this phone line?
4) Was anything written down or can you recall any actions taken - for the last time this issue was fixed?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

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Greg A.
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Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
3,410 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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