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My Panasonic 6.0 Plus phone shows new voice mail on the

Customer Question
My Panasonic 6.0 Plus...

My Panasonic 6.0 Plus phone shows new voice mail on the screen and I cannot erase it It says that I have no voice mails!

Technician's Assistant: When did you last charge your 6?

It is always on charge.

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

This is a home phone system that is always plugged in.

Submitted: 4 months ago.Category: Phone Systems
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Answered in 5 minutes by:
3/17/2018
Electronics Technician: Nathan, Technician replied 4 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,799
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What is the model of the phone (starts with kx-tg)?
If you pick up the line, do you hear a few beeps or a fast/stutter tone prior to the dial tone?

Are you checking/listening to messages by pressing the play button on the base station?

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Electronics Technician: Nathan, Technician replied 3 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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