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Have Panasonic phone system KXTG A641 with 4 phones. All…

Customer Question
Have Panasonic phone system...

Have Panasonic phone system KXTG A641 with 4 phones. All phones do not dual out and get a busy signal on all phones. this happened when I ws trying to get one phone working. I played around with VX settings amongst other things. Calls can come on OK. the phone number is(###) ###-####

Technician's Assistant: What Panasonic model do you have?

See above

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

Today only. tried to alter settings on one phone. they all went haywire. calls can come in ok

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

What can be done to reset all phone to work.

Submitted: 4 months ago.Category: Phone Systems
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Answered in 21 minutes by:
3/16/2018
Electronics Technician: Nathan, Technician replied 4 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,847
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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