Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

We have four Panasonics model KX-TGA470. On two of them we…

We have four Panasonics...

We have four Panasonics model KX-TGA470. On two of them we cannot call out -- get message "Sorry, call did not go thru . . . ".. Display says NEW VOICE MAIL and then pressing VM dials 9449 and then get dial phone and can place call. How do we get rid of this nuisance?Phones are: (###) ###-####

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

KX--TGA470. Use OUTLOOK but should not matter because two of our ohones work fine.

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

About three weeks. At that time we then added a new phone line formerly with AT&T:(###) ###-####and a Cox Communiation technician's house call may have messed things up.

Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 2 hours by:
3/16/2018
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,696
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phones.
If you still need help with this issue, may I ask:
1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base (model sent (KX-TGA470) is for a single cordless handset).
2) It also sounds as if you MAY have TWO MAIN BASE stations that MAY be connected to separate phone lines --- is that the case?
3) What landline phone service provider (phone company) you have for this phone line(s)?
4) Do you have ANY other phones (NOT part of the Panasonic system) attached to this same phone line(s) and if so, are they working properly (allow outgoing and incoming calls)?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,696
Experience: Working with Electronics for 25+ years.
Verified
Greg A. and 87 other Phone Systems Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Greg: My answers:
1) Base unit is KX-TG4731
2) Yes, I recently switched(###) ###-####to Cox Communications from AT&T. No problem calling and receiving from this line.
3) Cox Communications. I've called them several times for help w/o success so I think my problem is with the phones and not the provider.
4) No. All per the above.
Please review my original description of my problem.
Phone call session started

Thanks for the call Hugh.

Here is the URL (link) for the Cox help page I'm looking at.

https://www.cox.com/residential/support/checking-your-voice-mail.html

Try that page.

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,696
9,696 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,696 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
I cannot make outgoing calls but can receive them. Have base
I cannot make outgoing calls but can receive them. Have base and 3 stations model KX-TGA470. Dialing out get message that call could not go thru. Phone says NEW VOICE MAIL but clicking VM get message … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
I have a Panasonic phone and the vmail light keeps flashing
I have a Panasonic phone and the vmail light keeps flashing and I don't have the password ***** reset the voice mail.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Would like to shut off VM-right now it says Messages Full,
would like to shut off VM-right now it says Messages Full … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
My Panasonic phone KX-TGA470 says I have a voice mail it
My Panasonic phone KX-TGA470 says I have a voice mail it dials 3232 whenI open it and there is no voice mail and. I cannot erase it I cannot get rid of this message and clean my voice mail. I need hel… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Our Panasonic KX-TGA470 has a new voice mail message. When
Our Panasonic KX-TGA470 has a new voice mail message. When we push the VM key it wants us to input a VM no. We do not know what the VM no. is. We have pushed every number on the dial to no avail. We u… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Model KX-TGA470 The yellow blinking light at the top will
Model KX-TGA470 The yellow blinking light at the top will not go off. I have no new voice mails and none saved.… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Greg I have a panasonic 6.0 plus phone from walmart It has a
Hi Greg my name is Richard I have a panasonic 6.0 plus phone from walmart It has a blinking light which I can not figure out how to stop… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,696 satisfied customers
I bought a Panasonic digital Cordless Phone, (base and two
I bought a Panasonic digital Cordless Phone, (base and two handsets), 15 May 2015. When I installed the base and #1 handset to the Cox phone service,the screen showed,"Voice mail msg. via phone co.". … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I CANNOT RETRIEVE MY PHONE MESSAGES. I THINK I PUT A PASSWORD
I CANNOT RETRIEVE MY PHONE MESSAGES. I THINK I PUT A PASSWORD ***** BUT I DO NOT REMEMBER IT. I CAN I CLEAR THE OLD PASSWORD ***** ENTER ANOTHER ONE.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,696 satisfied customers
I cant get rid of NEW VOICE MAIL / PRESS VM off my phone and
I can't get rid of NEW VOICE MAIL / PRESS VM off my phone and blinking light. I have done *99 and my password XXXXX nothing. Tried thru VM - still there. How do I get rid of this so I can tell if I re… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,696 satisfied customers
All handsets show new voicemail press VM. After accessing VM
All handsets show new voicemail press VM. After accessing VM it says no new messages. How do I get rid of this?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,696 satisfied customers
my phone kx-tg4734 displays "new voice mail press VM. when
my phone kx-tg4734 displays "new voice mail press VM. when I do this "dial vm no. 0-00-0-01-05" then 3380 comes up. how can I get out of this. it appears to have something to do with the answering sys… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,696 satisfied customers
My Model KX-TGA470 cordless phone set (all 4 of them) are "frozen
My Model KX-TGA470 cordless phone set (all 4 of them) are "frozen" on the display that I have a new voice mail, with the orange light on the top of the handsets flashing as if there's a message. When … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
I have a Panasonic KX-TGA470. There is an XXXXX XXXXXght that
I have a Panasonic KX-TGA470. There is an XXXXX XXXXXght that keeps blinking on top of the phone. Plus there is a "New Voice Mail" message in the screen. When I press "VM" it dials my VM number(4 digi… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,696 satisfied customers
For the 2nd time, I have a Panasonic 3 station cordles phone
For the 2nd time, I have a Panasonic 3 station cordles phone Model KX-TGA470 that will not stop flashing the signl for a new VM. I have done everything I can to clear this message and even thought it … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,696 satisfied customers
I have a panasonic answering machine with 2 remote phones.
I have a panasonic answering machine with 2 remote phones. the VM orange light on top won't stop blinking. It say dialing 755??. Model # KX-TGA470 THANKS xxxxxx… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
How do I get my phone (model kx-tga470) to stop blinking? It
How do I get my phone (model kx-tga470) to stop blinking? It says I have a new voice mail and to hit the VM key but I can not get to this VM… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
My screen shows New Voice Mail Press VM When I do, it dials,
My screen shows "New Voice Mail Press VM" When I do, it dials, using the passcode 7686, but all I get is a busy signal. However, the phone continues to blink and display this message. How can I get ri… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x