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Supply power to base don't pick up? Phone not operating!

Customer Question
Supply power to base...

Supply power to base don't pick up? Phone not operating!

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Panasonic, KXtgf372/kx-tgf373

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

Since yesterdaT

Submitted: 4 months ago.Category: Phone Systems
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Answered in 5 minutes by:
3/14/2018
Electronics Technician: Nathan, Technician replied 4 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,759
Experience: Residential and commercial systems.
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 4 months ago

This can happen during a power outage, or if the power cord to the main base station has failed or come loose.

The cordless handset can act as a backup battery to power the base station, allowing you to still make calls on the other handsets.

Initially check the power cord connections on both ends to make sure they are secure. Let me know if that helps.

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Electronics Technician: Nathan, Technician replied 4 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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