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Reports no messages when clearly there are some but machine…

Customer Question
Reports no messages when...

Reports no messages when clearly there are some but machine answers "no messages"

Technician's Assistant: What's the brand/model of your phone?

1738 digital answering system

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

Several days. manual feature "Problem" SOLUTION: when memory is full saved messages must be deleted.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Yes. I do not have any saved messages!

Submitted: 5 months ago.Category: Phone Systems
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Answered in 49 minutes by:
3/7/2018
Electronics Technician: Harry, Customer Service replied 5 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,842
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 5 months ago
Sorry, I left for several hours. However there is a big fat 0 and press the button and still says no messages. I myself left three messages from another phone but there is still a big fat 0 and when pressed still says "there are no messages."
Customer reply replied 5 months ago
$26.00? On top of 5 already paid. Just as well buy an up--to-date new phone. Thanks anyway.
Electronics Technician: Harry, Customer Service replied 5 months ago

OK thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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