How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask rwhill1 Your Own Question
rwhill1, Customer Service
Category: Phone Systems
Satisfied Customers: 1034
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Type Your Phone Systems Question Here...
rwhill1 is online now
A new question is answered every 9 seconds

I have put my contacts into my panasonic cordless phone but

Customer Question

I have put my contacts into my panasonic cordless phone but their names are ***** ***** when they ring, why
JA: What Panasonic system do you have?
Customer: KX-TGD323
JA: How long has this been going on with your Panasonic system? What have you tried so far?
Customer: It has never shown me who is calling and I have had the phone for approx 3 months
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: I am not talking about provider ID but phone ID
Submitted: 8 months ago.
Category: Phone Systems
Expert:  rwhill1 replied 8 months ago.


It will only be able to match the incoming caller number to entries in your phonebook if you have Caller ID setup with your provider as otherwise the phone doesn't receive any details of who is calling.

If you do have the Caller ID setup, then you do need to ensure that the names fit on 1 line of text on the display.

I hope that helps, Best Regards,


Expert:  rwhill1 replied 8 months ago.


Do you require any further assistance?

If not, I hope my answer was helpful and if so a positive rating would be much appreciated.

Best Regards,