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The problem is while talking on phone .when a call comes in…

Customer Question
The problem is while...

The problem is while talking on phone .when a call comes in .the beeping is so looad you cannot hear what is being said .

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Dear sis while on phone ,incoming call ,the beeping is so louad I cannot hear. Anything being said .itis not short .and have to ask to wait .a nd have gotten hung up on more than a few time .what can I do to fix this

Technician's Assistant: The Smartphone Technician will be able to walk you through that. How long has this been going on with your smartphone? What have you tried so far?

Home phone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Im on computer ,would not help me overphone

Submitted: 4 months ago.Category: Phone Systems
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Answered in 3 hours by:
3/7/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 2,603
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
we Have yet to recieve any answer,sir.our home phone is Panasonic cordless phone less than one year old ,call waiting is very loud.what can we do .
Electronics Technician: Harry, Customer Service replied 4 months ago

On the base, press the Volume down button to lower the volume.

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Customer reply replied 4 months ago
It is magic jack .weve been dealing with it trying to no avail to get help from company .
Customer reply replied 4 months ago
I’ve tryed that .
Electronics Technician: Harry, Customer Service replied 4 months ago

Unfortunately, you will need to contact Magicjack.

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Customer reply replied 4 months ago
Dear sir ,ar I said ,we’ve been trying to ask them to na avail.thats why we payed and came to you for help.is ther nothing ?
Electronics Technician: Harry, Customer Service replied 4 months ago

Unfortunately, it will need to be repaired by Magicjack.

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Customer reply replied 4 months ago
of coarse ,if I pay an additional 26 more you will be willing to discuss it further. OUCH
Electronics Technician: Harry, Customer Service replied 4 months ago

No, that is an automated offer that you can ignore.

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Customer reply replied 4 months ago
What could it be that would need to be repaired? Any other ideas of what we can do on our end?
Electronics Technician: Harry, Customer Service replied 4 months ago

Unfortunately, no.

MagicJack and their software needs to go through them.

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