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Cannot make outgoing calls, but can recieve incoming calls.

Customer Question
Cannot make outgoing calls...

Cannot make outgoing calls, but can recieve incoming calls. have vtech phone.

Technician's Assistant: What VTech system do you have?

Model number cs 6829

Technician's Assistant: How long has this been going on with your VTech system? What have you tried so far?

Has been going on for a few days-did not know what to try.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No, thank you

Submitted: 5 months ago.Category: Phone Systems
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Answered in 20 minutes by:
3/6/2018
Electronics Technician: Eldon, Customer Service replied 5 months ago
Eldon
Eldon, Customer Service
Category: Phone Systems
Satisfied Customers: 244
Experience: Engineer at Tech company
Verified

Hello and sorry to hear you're having trouble,

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?

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Electronics Technician: Eldon, Customer Service replied 5 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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