Phone Systems

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This answer was rated:

Why the person answering my call can't hear me? 3 days ago.

Why the person answering...

Why the person answering my call can't hear me?

Technician's Assistant: When did this sound problem start with your system?

3 days ago

Technician's Assistant: Does it happen on all the handsets?

I only have one set

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No,thank you

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Answered in 3 hours by:
3/7/2018
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 1,662
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 1 month ago
I do, please...
Customer reply replied 1 month ago
please respond

What is the make/model of the phone?

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Customer reply replied 1 month ago
VTECH ENERGY STAR

Have you always had this issue?

Are you able to hear them?

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Customer reply replied 1 month ago
The phone was working perfect
Now people can’t hear me

Unplug the power cord and the phone lines

Wait 2 minutes

Plug everything back in

Can they hear you now?

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Customer reply replied 1 month ago
Harry ,
It’s like I muted my phone,
I can hear people answering,
But they can’t hear me

Unplug the power cord and the phone lines

Wait 2 minutes

Plug everything back in

Can they hear you now?

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Customer reply replied 1 month ago
now they can hear me!
Thank you so much Harry

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 1,662
Experience: IT at Justanswer
Verified
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Harry
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 1,662
1,662 Satisfied Customers
Experience: IT at Justanswer

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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