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I cannot get the first message erased. I have hit 7 a number…

I cannot get the...

I cannot get the first message erased. I have hit 7 a number of times and it does not respond. Also, it doesn't allow me to put in my password, but starts beeping other numbers. Then I enter the password ***** allI am getting since Wednesday is the first voice mail and no other, since it won't delete a fax sound.

Technician's Assistant: Are your device's other functions (printing, copying, scanning, etc.) working fine?

Panasonic is only my phone system. All my other devices work well.

Technician's Assistant: When did this fax issue begin?

Wednesday when I was unable to receive the fax. I cannot delete it and move on to 5 new voice mails.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't need a printer expert. I need a voice mail expert to work with me.

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Answered in 2 days by:
1/22/2018
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 1,049
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 1 month ago
Call me tomorrow after 10:30 a.m.
Customer reply replied 1 month ago
This is my home land line.

What is the make/model of the phone that you need help with?

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Customer reply replied 1 month ago
KX-TGD530 is the model number of my phone.

Unplug the power cord to your base unit

Wait 2 minutes

Plug it back in and try to press the buttons now to delete

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Customer reply replied 29 days ago
It didn’t work. I continue to have the problem.

If the phone is not accepting the numbers that you are inputting and it is pressing other numbers then there is an issue with the phone and it needs to be repaired/replaced.

Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 1,049
Experience: IT at Justanswer
Verified
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Harry
Harry
Harry, Customer Service
Category: Phone Systems
Satisfied Customers: 1,049
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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