Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Panasonic phone model TGE460 delete button no longer works…

Panasonic phone model TGE460...

Panasonic phone model TGE460 delete button no longer works or deletes phone messages. Purchased 1 yr ago.

Technician's Assistant: How long has this been going on with your TGE460? What have you tried so far?

Panasonic phone model TGE460 delete button no longer works to delete messages. Purchased 1 yr ago.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

What can remedy problem

Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 5 minutes by:
1/18/2018
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,526
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with troubleshooting this issue today.
Sorry to hear of any issue with your phone(s) or message system.
To help you with this issue, may I ask:
1) What EXACT button is being used - to delete messages? Is that a button on the MAIN BASE or a key on one of the cordless handsets?
2) What happens when you TRY to use that button?
3) What landline phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

Ask Your Own Phone Systems Question
Customer reply replied 4 months ago
Could not find a remedy in operation inst book, unplugged phone.. nothing happens with using base button. Windstream is our phone co. Just does not delete messages and plays all messages to get to last ones sent

Hi again,
I just saw your call request, but unfortunately I'm not near a phone right now to be able to call. However another expert may respond to your call request before I can reach a phone.
We can also continue here in this chat/text form.
IF that will work for you, can you tell me what is PRINTED on the button you normally press - to delete the messages?.
Thanks

Ask Your Own Phone Systems Question
Customer reply replied 4 months ago
Erase

OK - thanks for that confirmation.

IF you are CERTAIN that you do NOT NEED ANY of the messages that are stored, you can TRY to ERASE ALL messages by tapping the ERASE button TWO TIMES - while the system is NOT on a call.

OR we can try a different way to listen to and erase messages - one at a time - using one of the cordless handsets.

Please let me know which of these methods you want to try or will work for you.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 4 months ago
Let's try option 2, tried the erase button, nothing happens
Customer reply replied 4 months ago
I did try erasing selected caller info in the book. Did not erase the messages on the base. Did this on wed.
Customer reply replied 4 months ago
Greg, are you still with me?

Yes, I'm still here.

Let me grab the instructions for using a cordless handset - to listen to the messages.

Back soon.

Ask Your Own Phone Systems Question

OK - I have a set of instructions for using a cordless handset to listen to and "manage" your messages. This includes which keys to press the erase messages as they are played OR all messages.

Please click the LONG LINK below this note to see those instructions.

let me know if you have any trouble seeing or interpreting the instructions.

Thanks, ***** *****

Ask Your Own Phone Systems Question
Customer reply replied 4 months ago
This is all Greek to me need to be walked through steps to take

Sorry for any delay - my phone was in use, but is available now.

I will try to call very soon.

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,526
Experience: Working with Electronics for 25+ years.
Verified
Greg A. and 87 other Phone Systems Specialists are ready to help you
Ask your own question now
Phone call session started

Thanks for the call Jeanette,

Here is that link I said I would send - to Amazon.

http://amzn.to/2DOGhNt

Ask Your Own Phone Systems Question
Customer reply replied 4 months ago
Thank you for all your help today. Have never done a tech help on computer. At least now we know it is the machine not user error. I appreciate you being patient with my lack of technology. Thanks again.

You're quite welcome,

Please let me know what you find as a replacement or if you have any similar questions in the future.

Take Good Care & Stay Warm (in this winter season), Greg A.

Ask Your Own Phone Systems Question
Was this answer helpful?
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,526
9,526 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,526 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

357 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
How do i unblock a caller from my landline need help,
how do i unblock a caller from my landline need help … read more
Greg A.
Greg A.
Engineer
9,526 satisfied customers
I bought Panasonic Model No. KX-TG885SK, the cordless
I bought Panasonic Model No. KX-TG885SK, the cordless Telephone with the Digital Answering Machine and I can't figure out how to program the ability to call in from a remote number and pick up message… read more
Greg A.
Greg A.
Engineer
9,526 satisfied customers
I have a Panasonic telephone and during the process of
I have a Panasonic telephone and during the process of blocking a number I guess I blocked the hold phone. My phone keeps ringing one time and stops. It appears I have blocked all numbers. My telephon… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have Panasonic land line phones (base phone plus 3
I have Panasonic land line phones (base phone plus 3 extensions) some have stopped any sound such as speaker and announcement. I have taken rechargeable batteries out and charged them in separate char… read more
Harry
Harry
1,672 satisfied customers
Wrote a letter to Verizon. Can you provide me with the
Wrote a letter to Verizon . Can you provide me with the corporate headquarters location re: customer Service for(###) ###-####Dingmans Ferry Pa. 18328? … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I bought a PanasonicKYTG3683 with answering machine. I have
Hi I bought a PanasonicKYTG3683 with answering machine. I have had it for over a momonth and can not get it connected. Also the actual phone is no where on the box or instructions. Can you help me? Lo… read more
Greg A.
Greg A.
Engineer
9,526 satisfied customers
How do you make the answering machine work? CS6649. We just
We've set up a message to be used, but on calling it, the voice mail does not connect… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Phone only rings three times. Would like to extend number of
Phone only rings three times. Would like to extend number of rings … read more
Louie
Louie
Technician
Associate Degree
357 satisfied customers
I am trying to set up the phone and i will not connect to
i am trying to set up the phone and i will not connect to the base we have a Duration 1X … read more
Harry
Harry
1,672 satisfied customers
My phones go dead when I pick it up to phone. Have changed
My phones go dead when I pick it up to phone. Have changed the batteries in it. … read more
Greg A.
Greg A.
Engineer
9,526 satisfied customers
I've had my phone set for three months. I have a little
Hi my name is***** I've had my phone set for three months. I have a little problem with trying to get my answering system to work again. A little back ground. When i got the phone it was working. Peop… read more
Harry
Harry
1,672 satisfied customers
I have just bought the Panasonic telephones lost directions.
I have just bought the Panasonic telephones lost directions. Do not know how to do the phones … read more
Greg A.
Greg A.
Engineer
9,526 satisfied customers
I cant find my book for my phone. And I want to put an
I cant find my book for my phone JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: and I want to put an answer on it JA: How long has this been going on with your smar… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I have a Panasonic model #KX-TG6641 that has a Verizon voice
I have a Panasonic model #KX-TG6641 that has a Verizon voice mail message that i cannot remove. … read more
Greg A.
Greg A.
Engineer
9,526 satisfied customers
I have a Panasonic phone Model KX-TG 6071B. It is connected
I have a Panasonic phone Model KX-TG 6071B. It is connected to a modem ,which was just replaced, Everything works well except I can no longer get a dial tone.. Is there a mute button or something that… read more
Harry
Harry
1,672 satisfied customers
Do you have a spare705 5handset for sale or do you know
hi there. do you have a spare705 5handset for sale or do you know where I could purchase one with or without the charging base. Please text Andrew on(###) ###-####… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a new phone set Model KX-TGD560 with 4 handsets. I
I have a new phone set Model KX-TGD560 with 4 handsets. I have headsets from a previous order. How do I add a fifth handset to my new base phone so it will work in my garage? … read more
Greg A.
Greg A.
Engineer
9,526 satisfied customers
I just purchased 2 phones and am trying to hook it up to my
I just purchased 2 phones and am trying to hook it up to my cable wifi, but it keeps saying it's out of range. … read more
Harry
Harry
1,672 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x