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I have a Panasonic handset phone Model: KX-TGC220. Am trying…

Customer Question
I have a Panasonic...

I have a Panasonic handset phone Model: KX-TGC220. Am trying to record my own greeting. But when playing it back, the same pre-recorded message is played. How do I erase this pre-recorded message??? There are not instructions for this in the manual.

Technician's Assistant: What Panasonic model do you have?

Model: KX-TGC222S

Technician's Assistant: How long has this been going on with your KX-TGC222S? What have you tried so far?

This is the first time, because I am just now trying to change the greeting.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

The second question you asked got erased. Sorry.

Submitted: 7 months ago.Category: Phone Systems
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Answered in 2 minutes by:
1/17/2018
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,403
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 7 months ago

First let me explain the process for recording on the internal answering machine just to make sure you aren't missing a step, so you can try again and we'll go from there,

take a handset (do not press talk/on)

key in Menu#302

up/down to Yes

Select

at the beep, speak into the handset mic,

when done speaking your greeting, press Stop

then Off

Then call the home number to test the message and let me know what happens please.

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Customer reply replied 7 months ago
Okay. But when the home number is ***** a "busy" message comes on!
Electronics Technician: Nathan, Technician replied 7 months ago

Is it the beeping busy signal?
You'll have to call from an outside line or cell to test.

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Customer reply replied 7 months ago
I am unable to go outside, even if a public telephone could be found. Let's cancel this now. Your company wants more and more money to fix this simple request. Thank you.
Electronics Technician: Nathan, Technician replied 7 months ago

I'm not asking for anything more.

You are seeing an automated ad by the site for a call or remote session. It is not sent by me. This is optional and may be ignored if you wish.

You have paid the full agreed upon fees for our conversation here via chat. I have no ability to cancel or refund anything.

The steps above will work if followed exactly.

You could call someone else and ask them to call you back to test the message.

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