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My phone will not except calls or make calls. when receiving…

Customer Question
My phone will not...

My phone will not except calls or make calls. when receiving a call it states we are not excepting calls at this time.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

AT&T smart phone 5

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

This is not a problem with my smart phone but my landline

Submitted: 7 months ago.Category: Phone Systems
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Answered in 4 hours by:
1/17/2018
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,606
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 7 months ago

What is the full make and model number of the phone?

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Electronics Technician: Pete, Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know the full make and model number if you still need assistance with this.

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