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I have panasonic model No kx-tge260 the phonebook has been…

Customer Question
I have panasonic model...

I have panasonic model No kx-tge260 the phonebook has been erased--is there anyway to retrieve it?

Technician's Assistant: What device or product does this involve?

Phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Panasonic model # KX-TGE260 --not a smartphone

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Somehow the phonebook has been erased i have not done anything i dont know if the phonebook can be retrieved by the way i am 80 years old and i think that this is over my head but the phonebook has 5 or 6 years of my phone number in it HELP

Submitted: 6 months ago.Category: Phone Systems
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Answered in 29 minutes by:
1/17/2018
Electronics Technician: Kraig, Engineer replied 6 months ago
Kraig
Kraig, Engineer
Category: Phone Systems
Satisfied Customers: 624
Experience: Broadcast Engineer for over 7 years.
Verified

Hi, I'm JA Engineer. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Electronics Technician: Kraig, Engineer replied 6 months ago

The unfortunate answer to your question is no, there is no way to retrieve the phonebook information once it has been erased.

The KX-Txxxxx phone systems are designed with memory chips that do not have the ability to restore deleted information. In the past, the older systems had recording media from which it was possible. The newer systems do not have that capability.

I am sorry to be the bearer of bad news, but that is just how it is.

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Electronics Technician: Kraig, Engineer replied 6 months ago

Hi.
I have not heard back from you and was wondering if I was able to successfully assist you.
If so, please remember to provide a positive rating for my answer (if you are unsure how to do that, please click here for instructions).
Enjoy the rest of your evening.

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